Call Center Manager 9.0.5 review

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Call Center Software to manage, monitor, and track agents with real time reports

License: Freeware
OS: Windows Vista / 7 / 8 / 10
File size: 0K
Developer: Voicent Communications, Inc
Price: $0.00
Updated: 25 Aug 2014
0 stars award from rbytes.net

Call Center Software to automatically measure and adjust the pace of outbound calls, ensures agent efficiency is maximized while strict FTC limitations on dropped and abandoned-calls rates are honored. Allows quick and easy monitoring, recording and live-call whisper coaching to provide fast and highly effective training and supervisory feedback for new agents. Program tracks, collects, and reports call volume, agent, and campaign performance.

Call Center Manager 9.0.5 search tags    agent management agent monitor call center call center management call center report call cente