Public Folder HelpDesk 11.3 review

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Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web.

License: Shareware
OS: Windows Vista / 7
File size: 23699K
Developer: kalmstrom.com Business Solutions      
Price: $1800.00
Updated: 18 Sep 2011
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Collaborate on helpdesk tickets in Outlook. Create tickets from email or web, manually or automatically. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Access, SQL Server or SQL Azure database. Closed tickets can be searched and re-created in Outlook if needed. E-mail history. FAQ answers. Statistics tool, KBase. Subscription $150/month for all kalmstrom.com products.

Public Folder HelpDesk 11.3 search tags helpdesk  outlook  issue tracking  support  call center  computer support  group support  help desk  

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