call center reviews and downloads

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  • Terrasoft Call Center 2.8 Terrasoft Call Center 2.8
    … e module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.… 
  • Dialgo Personal Call Center 2.5 Dialgo Personal Call Center 2.5
    … own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.… 
  • Advanced Call Center 6.0 Advanced Call Center 6.0
    … pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. ACC can send call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls.… 
  • Dictation Buddy 2.1 Dictation Buddy 2.1
    … conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features: 1) Automatic sound activation 2) Automatic file save on phone hang-up 3) Imbedded text notes and bookmark facility.… 
  • AverageTime 1.0 AverageTime 1.0
    … finding the average handle time for a series of calls, or for finding the average wait time on a series of queues. (Freeware)… 
  • Voice Call 4.2 Voice Call 4.2
    … our phone and even can set Winamp on pause. Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in the Cute Organizer database then callers name, photo and notes will be shown before you even pick up the phone.… 
  • iReferent Light 3.02 iReferent Light 3.02
    … ry, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file.… 
  • Request Tracker 3.1 Request Tracker 3.1
    … uests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.… 
  • TapiRex 1.7.1 TapiRex 1.7.1
    … L, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in your network (client-server mode). And there is even a large call-info-window for media-center-computers plugged to a tv or other large display.… 
  • rapidHELP 2.1 rapidHELP 2.1
    … Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security… 

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